00:00.00 archpodnet Right? So wrapping this up. It. It seems like you know we we need this We. We need a top-down approach for some things but we also need a a friendly atmosphere for people to work in right? and and for people to actually become friends and that's a difficult difficult thing to Craft. You need the right people and you need to be paying attention to that and that's one thing I don't think some companies do is they don't really pay attention to the levels below them. Whatever that is and whether or not they're actually they're actually getting along right and doing things and and and becoming friends and doing those sorts of things I just I Just don't know that they're doing that and. 00:29.62 Heather Um, yeah. 00:37.65 archpodnet But I think one of a couple of things that companies can do to be more thoughtful of your time and your efforts is to do things like Heather you mentioned way back in I think segment one maybe about like Apple and Google creating like ah you know like a gym and a workout facility and encouraging people to do that while they're in the office and go. 00:53.66 Andrew Um, yeah. 00:55.92 archpodnet Go take a break and do an hour-long workout or something you might have to work a little longer but you can get this in on worktime and then you know the cereial bar is famous at Google I think you know where they've just got this wall of cereal types where you can just go and have stuff and have the company not nickel and dime people on that keep a refrigerator stocked. With drinks and things like that. It's little things like that that it's huge right? It's very huge when you don't have to think. 01:14.69 Andrew Oh that's huge. Yeah yeah, like I would take that over 20 like meetings about how we need to have a better culture. You know I'd take like a stocked like snack bar. Totally yeah. 01:27.90 archpodnet Yeah, or a beer fridge for the end of the day you know what I'm talking about I mean it just you have those kinds of things. 01:31.30 Heather Yeah, right I can't tell you how how many people when they so work for us for the first time and I'll I'll say it's something that I do I know a lot so there are other people in our company. They don't do this but you know I'll bring snacks and fruit. 01:33.56 Andrew Yeah, um. 01:50.43 archpodnet Um. 01:50.91 Heather And you know drinks and and that sort of thing and that is it goes a long way because you know what that shows I care like not I'm not just going like it took me time to go to the grocery store and to get something like I was. 01:56.20 archpodnet Yeah, yeah, yeah. 02:05.69 Andrew Right. 02:08.76 Heather While I was walking through the grocery store I was thinking about the people that I'm going to be working with and I was caring for them and whether they think about it that in depth or not that indirectly comes across as I care I care and I think I do think um. 02:13.83 archpodnet Yeah. 02:21.74 Andrew Yeah, absolutely. 02:21.85 archpodnet Yeah. 02:28.61 Heather I just I struggle with a little bit but I what I think the answer to all this is it's it with no disrespect to really just say okay HR I'm like you're a non entity meet to me now I say it should be the managers down. 02:44.94 archpodnet Yeah, yeah. 02:47.23 Heather The manager like focus on that like I'm yeah I'm not going to I'm not going to you know, look to ah Hr or to the upper management to be creating something because the further away you get from the workers. The people that really make it happen the further away you get from them. The. 02:47.42 Andrew Yep. 03:06.72 Heather Further people the the less people understand each other so it should be the focus has got to be on I mean if if I were to tell anybody on a higher like the executive level in any company I would say pick your managers carefully like really pick them carefully that is your key. 03:08.44 archpodnet Yeah. 03:26.33 Heather Your managers are your key, not upper management not the executives. They're not the key. The key is the people that the workers that are that are creating your product. Whatever that product is who they deal with on a day-to-day basis that will be the key to house. 03:43.31 Andrew Yeah, he. 03:44.67 Heather You know if somebody is satisfied working for you and then the managers need to focus on being genuine really looking at what is it that the that the people that are working that I'm that I'm coaching or I'm leading. That's the thing is there's a lot of people don't have leadership skills. 04:01.77 Andrew Right. 04:04.21 Heather But the people that I'm leading what did they need from me. Um, yeah. 04:06.32 Andrew Yeah, and you know I feel like if you want to buy some satisfaction at the manager level like bring donuts to the site at the beginning of the day. Dude you will buy their love and you know if. 04:16.71 Heather Ah, yeah. 04:17.89 archpodnet Um, yeah. 04:20.64 Andrew If a company wants to support that they could give all the managers a little tiny like happiness fund and be like hey man here's like two hundred bucks so the manager doesn't always have to buy the doughnuts. You know, like like a little a little sprinkling of couch change. You know to to. 04:24.70 archpodnet I. 04:36.95 archpodnet Um, here. 04:37.45 Andrew For that kind of thing that will go miles further than like the next meeting on how we need to be ah friends with each other you know. 04:43.60 archpodnet Yeah I mean just a couple things here. First off if a company can't afford those little niceties that little that little $200 happiness fund I like calling it that the the stocked fridge if you can't afford those things as a company then I don't really want to work for you because you've got bigger financial problems. You know what? I mean if like if like the but. 04:49.22 Andrew Yeah. 04:59.54 Heather Yes. 05:00.81 Andrew That's so true. That's stuff Oh God It's true in my experience that stuff can be so inexpensive. You're right like if they can't if they can't cover that that's on them. 05:03.15 archpodnet Um, line is going to suffer because of that. Ah. 05:08.64 archpodnet Um, yeah, yeah, what your well and yeah and it's. 05:12.68 Heather But it's all it's all can be written off I mean that's really stupid if you if it's not ah even about affording it anymore. That's stuff that can be written off as just people that are not savvy in the business world. That's all. 05:22.51 Andrew Right. 05:24.70 archpodnet Exactly and you're not, You're not buying sodas and beers and and donuts you're buying. You're buying culture. You're buying something way more valuable right? and and and that's that that leads me to well commenting on you Heather Um, it's not. 05:31.40 Andrew It totally and it's cheap. Yep. 05:31.91 Heather Yeah, yeah. 05:42.36 archpodnet Manager is ah is a term that encompasses a lot of people in positions in serum and I want to make sure that we're also talking about Crew Chiefs because I've worked when I especially before I started my own company I worked for a lot of companies where I never met the project manager I Never even we never even had like a field director. Sometimes it was just. 05:48.47 Heather Yes, but. 05:58.32 Heather Um, that's. 06:00.17 archpodnet Crew Chiefs like you get on site as a shovel bum and you're working for a crew chief and that crew Chief is a dick and you think I'm never going to work for this company again because the crew Chief is a dick. 06:00.45 Andrew Yeah. 06:04.51 Heather Yeah, right? Well, that's why I'm saying the people that have the daily interaction. So whoever that manager is the people that have the daily interaction with those that are creating the product. That's who that should be focused on and a good manager. 06:08.60 Andrew Yeah, yeah. 06:12.42 archpodnet Yes, yeah, right. 06:24.38 Heather Let's say a project manager not a project manager project managers like you said they're totally different. They manage the project. They don't manage people. There's very different What I'm talking about is people managers and I should have been more specific people managers are where the company needs to focus on that they are selecting. 06:25.30 archpodnet Yeah. 06:31.76 archpodnet Brett. 06:37.23 archpodnet Um, yes. 06:40.39 archpodnet Yeah, right? yeah. 06:43.57 Heather Proper people managers. It's not about delegating. That's a project manager who delegates people managers are so important to the satisfaction of ah, an employee. 06:54.24 archpodnet Well I'll end with just a couple of things that I didn't make up on my own I learned from good crew chiefs and good project managers or field directors that were out in the field and I perpetuated this in my own company. 1 of them is similar to what Andrew said with bringing donuts at the end of a really long hot day. You know what you should have in your hotel room. You should always have a box of like popsicles or ice cream bars or stop at the gas station on the way home and pick them up if you don't have them right? You should always have those? Yeah oh yeah, it's such a. It's such a game changer to just sit there and have that cold that cold. 07:18.60 Heather Yeah, yes. 07:18.85 Andrew Totally we used. We used to do that in Belize like the and that was huge. 07:32.39 archpodnet Popsic or you know what and depending on your culture. Maybe you've got a ah cooler full of beer too. But you got to be careful with that because not everybody drinks beer and and has those drinks So it's it's nicer. It's more inclusive. Yeah, you can have both but it's more inclusive to have like you know something like that and then the other one. 07:34.20 Andrew Yep, yeah. 07:38.80 Heather Right? right? Yeah, both now. 07:48.48 archpodnet Again, it comes down to these little things. These little things that make people appreciate you. Do you know how many people I've worked for that will take the company supplied water Jugs and just fill it up from the in the bathtub in their hotel room and and I call it tub water and it's gross and you you have this water from all these places and I always. 08:03.78 Heather Um, ah ah. 08:07.73 archpodnet At the end of every workday I always went to the grocery store or wherever you could go to 1 of those water machines and I filled up the water and I would buy ice from the grocery store and I'd fill up the water with good water because and and I made sure people know that I wasn't filling it up with the hose sitting outside. You know, haphazardly coiled up. 08:17.66 Heather Mine. 08:26.53 archpodnet Kind of black hose that you're not white. It used to be green and you're not sure why it's black, but it's you know it's got these. It's got this look to it. Yeah, why is that and and you're filling up the water from that you know who knows what crawled up that hose overnight or how long it's been since it was used but I've seen people fill up the water container with those things and I'm just like. 08:29.17 Andrew Yeah, totally why is that. 08:30.31 Heather Now. 08:45.93 archpodnet I'm bringing my own water screw you. That's gross and you know, but they're obligated to bring water because that's a safety thing and and and they just they just phone it in and do it the easy cheap way and people notice that kind of stuff. So anyway we are way over on this call. Anyway, we are way over on this podcast. So we're going to end it here. There's lots of stuff we could say. 08:46.40 Andrew Yeah, yeah. 08:53.67 Heather Um, ah. 09:05.64 archpodnet Maybe email in or comment wherever you see this show with the good things you like that your company does whether it's a crew Chief a project manager or the company as a whole that you think really helps build that community. It makes you want to stay there and you know I'm not saying email in with the stuff you don't like because I just don't you know. 09:22.45 Andrew Yeah, yeah. 09:23.77 archpodnet That'll be a whole career for me just reading those emails. Um, but go ahead if you want but you know we like we want to hear the good stuff people are doing. So maybe we can bring that up on another show. Yeah yeah for sure for sure all right? Well with that. We'll see you guys next week all right? so. 09:30.20 Andrew I I totally want to hear that like I hope they do write in. 09:30.34 Heather Um, yeah I want to hear the good stuff. So yeah. 09:41.10 Heather By everyone ah the opposite of doug. 09:42.10 archpodnet no no no no no no no I don't know how to end after after 10 years and 260 episodes I don't know how to end segment 3 and then do the outro. You know what? I mean like I just yeah. 09:42.41 Andrew Her. 09:51.78 Andrew Yeah, and I I never got to talk about my job dissatisfaction with the archeological Podcast Network you know exactly the managers. 10:00.71 archpodnet Oh well, that's why I ended the show strategically. So yeah, all right? So here's the ah yeah, hold on let me do the outro bit and then I'll stop the recording all right thanks to everyone for joining me this week thanks also to the listeners for tuning in. 10:03.55 Heather Increase. 10:10.50 Andrew Ah, yeah, yeah, let's go. 10:18.16 archpodnet And we'll see you in the field goodbye. 10:20.51 Andrew See you guys next time. 10:21.27 Heather Bye everybody.