Defining Phases 1, 2, and 3 - How Do You Do It? - CRMArch 272

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What is a precise definition of the three phases of a CRM project? Is there any excavation in a Phase 1? Is Phase 3 a 100% excavation of the site? Is there any wiggle room in the definitions? Join us as we get to the bottom of this most pressing of mysteries…

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